Tyler Eveland
Applied AI & Automation Engineer · IT Systems & Security · Public-Sector Insider
Summary
For two years I've been the person a county government hands its hardest problems to. I run our state security audits end to end and this year remediated the Health Department's entire device fleet for a HIPAA audit. I also ship AI in production. Staff use my RAG search over county data every day, and my YOLO computer-vision pipeline redacts FOIA video evidence. On my own time I wrote Audrey, an open-source MCP memory server that gives AI agents persistent memory, and Ticket Copilot, a support-ticket triage and drafting pipeline with eight governance gates and a golden-set eval behind every change. When vendor software broke or cost too much, I replaced it with systems I built myself: a jail bed-audit system, an officer daily-notes app, a network dashboard built to the admin's spec, and a Db2-to-SQL records migration ahead of an RMS/CAD cutover. Twenty-plus years in tech, a decade of it running my own IT business. Three years teaching is why I'm good at making hard systems clear to the people who have to use them.
Experience
Hardware Administrator & Project Manager · Adams County, IL (Government)
2024 – Present- The county's go-to for state security audits: I run the audits, do the remediation, and write the reports the state receives. In July 2026 that meant remediating the Health Department's entire device fleet in response to a HIPAA audit report.
- Single technical point of contact for departments across the county — the Sheriff's office, Probation, the Health Department, the County Clerk, Juvenile Detention — from a broken machine to a vendor escalation to a frustrated non-technical user.
- In two years, replaced paid or broken software with custom tools I built myself, retiring vendor contracts across county departments.
- Built a digital sign-in / sign-out board for the Probation and Health departments, retiring a third-party contract that cost thousands per year.
- Built a jail bed auditing system for the Adams County Jail and a Daily Notes system for the Sheriff's Department.
- Created a network dashboard for the Network Administrator — built to his spec, integrating multiple APIs into one live view — and separately diagnosed and resolved a county-wide network issue using PowerShell traffic analysis.
- Built retrieval-augmented (RAG) search over the county's procedures, install guides, and white sheets: ask in plain English, get the source passage back. Turned a five-minute document hunt into seconds, tested on new hires, now the IT team's default reference.
- Migrated the county's entire IBM Db2 records database to SQL ahead of an RMS/CAD transfer of service, covering the gap when no vendor backup would be ready before cutover.
- Created a one-step installer for the county's end-of-support RMS that cut installation on officers' in-vehicle terminals from multiple hours to minutes, and engineered a bypass that kept Probation and Juvenile Detention's monitoring software running after a Windows 11 upgrade the vendor said it wouldn't survive.
- Built a suite of office automations now in daily use: automated payment-logging for the County Clerk, file-integrity checks that catch silent corruption, and daily CISA security-alert emails for staff.
- Automated the employee lifecycle: new-hire, termination, and promotion changes propagate through Active Directory and Microsoft 365 groups without manual steps.
- Replaced a commercial digital-signage subscription with a self-hosted Raspberry Pi system (courtboard), and built the county's FOIA video-evidence redaction pipeline using YOLO computer-vision models to auto-redact faces and plates.
Independent client work — side project, evenings & weekends · Eveland Digital
2026 – present- Design and build AI-assisted websites and a custom CRM for local home-service contractors — solo, full-stack in Next.js/TypeScript, from quote intake and pricing to proposals, booking, and lead follow-up. The CRM is instrumented on time-to-first-contact per lead and emails the owner a weekly value report; live for a paying client since July 2026. A side project I run outside my day job.
AI Training Contractor & Independent Software Developer · Outlier & contract clients
2023 – 2025- Contracted with Outlier training and evaluating large language models — creating, reviewing, and ranking code and reasoning tasks used to improve frontier AI systems.
- Delivered independent software, automation, and tooling projects for clients on contract.
Coding Teacher · Griggsville-Perry High School
2022 – 2023- Taught coding and computer science to high-school students, building curriculum and projects from the ground up.
Coding Teacher · Liberty Jr. High & High School
2019 – 2021- Taught coding to junior-high and high-school students — three years across two districts of making hard technical concepts legible to true beginners, the same communication skill I bring to technical writing and cross-functional engineering work.
Owner & Technician · Independent IT business
2010 – 2020- Ran my own local IT business for a decade — five years full-time, ten counting freelance: repairs, networking, builds, and consulting for area homes and small businesses.
- Every part of the operation was mine: finding clients, scoping work, doing the work, and standing behind it.
QA Analyst · PIGSquad (Portland Indie Game Squad)
2017- QA for indie game projects including the July Performance Jam and Wave Trainer: playtested builds, wrote reproduction steps, and filed bug reports developers could act on without a follow-up question.
Webmaster & Web Designer · Benchmark Liquors
2014 – 2016- Designed, built, and maintained the store's website and web presence.
Intern — The Screen Savers · G4 (TechTV)
2004 – 2005- Intern on the definitive tech-TV show of its era.
IT Technician · DotCom — Pittsfield, IL
2001- First IT job, as a high schooler: installing the Pittsfield / Pike County area's first cable modems.
Selected projects
Ticket Copilot — Support-ticket triage and drafting with eight governance gates. Nothing auto-sends.
Audrey · ★24 — Persistent memory & continuity engine for AI agents.
courtboard — Self-hosted courthouse signage that replaced a paid SaaS.
logic2ableton · ★35 — The only tool that converts Logic Pro projects into Ableton Live sets.
Skills
Languages: Python, TypeScript / JavaScript, Go, SQL, Bash
Web & app: Next.js / React, Node.js, Electron, Tailwind CSS, Vercel
AI / agents: LLM application engineering, Prompt engineering, Model fine-tuning & evaluation (RLHF), Golden-set evals & governance gates, MCP servers, Agent orchestration, Vector search / RAG, Workflow automation (n8n, Power Automate)
Systems: Binary reverse engineering, File-format decoding, Audio (MIDI / WAV / AIFF), Raspberry Pi deployments, CI/CD
Product: Full-stack delivery, CRM & automation, Technical writing, Founder / client delivery
Education
M.S., Computer Science (Software Engineering) — University of Illinois
B.A., English — Western Illinois University
Certifications: Microsoft 365 Administrator Certification, Claude Certified Architect (Anthropic), Google IT Automation with Python Professional Certificate, Google IT Support Professional Certificate